When a flat rate or free shipping option is selected at checkout, your order will be sent via Australia Post regular post. While this shipping method has tracking available for all parcels, signature on delivery, express post and insurance is omitted. If you would like express post or registered post please select these shipping options at checkout. If you would like to have your order insured contact us immediately to arrange the proper coverage. You can email us at firstname.lastname@example.org with your name and order number.